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How to use "On order" Status in SUPPLY

This article covers:

What is "on order" status in SUPPLY?

"On order" status is surfaced in SUPPLY so you can more easily understand which inventory is attributed to an unfulfilled order created in SUPPLY, and the inventory is not currently available to sell. SUPPLY tracks an "On order" status that is generated from Open Depletions within SUPPLY. 

On-order - SKU details

In SUPPLY, an "On  order" status is attributed to a quantity of inventory when an open depletion is created. 

How does "on order" status work?

In SUPPLY

  • "On order" status is attributed to a quantity when you create an Open Depletion via the Deplete Inventory action.
    SUPPLY - Create Open Depletion
  • You can view these open depletions via the Open Depletion explorer - found in the left hand navigation bar.
    SUPPLY - open depletions
  • Open depletions can be edited and saved again and left open - thus updating the quantity of inventory in "On order" status - or they can be submitted to finalize a depletion.
  • You may not backdate an Open depletion - if you check the backdate box, then the ‘Create open depletion’ button will be greyed out until you uncheck it.
  • Upon submission, the inventory that was previously in an "On order" status is removed from "On order", and the total inventory of the SKU will be reduced as of the submitted date/time of the action.
  • You may delete an Open Depletion. After deleting the open task, ALL inventory quantities entered in the task will be removed from the "On order" status and moved back to "Available".

With the Commerce7 integration 

  • SUPPLY actions will update only the "Available for sale" inventory in C7 in real-time. For a linked SKU, open depletions will NOT impact inventory or inventory status in C7 until the depletion is submitted.
  • Unfulfilled orders in C7 will not affect inventory in the "On order" inventory status in SUPPLY. Only fulfilled orders in C7 will create a depletion action in SUPPLY to deplete that inventory in SUPPLY.

Where do I find "on order" status displayed on my inventory?

A SKU's "On order" status is displayed in most inventory menus and actions to give you the best understanding of the state of your inventory at all times. 

  • SKU Explorer & current inventory export. Available and "On order" status is always pinned to the right side of the explorer.
  • SKU picker. Available and "On order" status is always pinned to the right side of the picker.
    SUPPLY - SKU picker with available-on-order
  • Inventory picker. Available and "On order" status is always pinned to the right side of the picker.
    SUPPLY - Inventory pick with on-order
  • SKU details page. Dive into the nitty gritty of what contributes to your "On order" inventory and where it is located. 
    On-oder - available vs on order
  • Record Action screens. Available and "On order" status is always pinned to the right side of the picker, allowing you to see what is truly available in an action.
    SUPPLY - movement - on-order

FAQ

Q: How does On Order status impact my TTB reporting?

A: The Available/On-order status of in-bond inventory does not affect TTB reporting. SUPPLY only reviews the tax status of inventory line items when compiling the TTB export.  

Q: Can I use the Depletion Import to submit Open Depletion actions?

A: No - currently open depletions do not interact with the Import Depletions functionality. 

 

Terminology used in Commerce7 & SUPPLY

  • Allocated
    This is the term for ‘on-order’ inventory status in Commerce7. It refers to inventory sold that has not yet been picked up or shipped.
  • Available for sale
    The term for ‘available’ inventory status in Commerce7. It refers to inventory that has not yet been sold and is available to be sold.
  • Available inventory
    In SUPPLY, this refers to the status of inventory quantities that are not attributed to any orders and are available for sale.  In SUPPLY:
    (Available inventory) + (On-order inventory) = Total inventory
  • On-order inventory
    In SUPPLY, this refers to the status of inventory quantities that are attributed to an open order that has been created in SUPPLY but has not yet been fulfilled (ie: shipped or picked up).  The location is still physically holding the inventory but this inventory is not available for sale because it’s already earmarked for a specific order. In SUPPLY:
    (Available inventory) + (On-order inventory) = Total inventory
  • Reserve
    The term used in Commerce7 to denote inventory that is manually sequestered and held from being purchased.  This inventory status does not map to any inventory status in SUPPLY and is not used in the integration.