This article covers:
Note: Passwords can only be changed or reset from the web interface (cellar.innovint.us). You cannot reset a password via InnoApp or SUPPLY.
InnoVint has instituted a "Zero Trust" Password policy. InnoVint Support can no longer reset your password. Passwords can only be accessed by an individual user, and reset via a valid email address if forgotten.
How to change your password after log-in
Once logged in, you can reset your password anytime by accessing your user account settings in the upper right-hand corner of the web interface of either MAKE or SUPPLY.
- Click on the person icon, and then "Change password" or "Manage account":
- In the Privacy & Security tab, click on the edit pencil to the far right of the screen:
- Enter your current password, and then enter a new password. Click on Change Password.
- All done!
Learn more about our password guidelines here.
Forgot your password?
You can reset your password by clicking the 'Forgot password' link on the sign-in page. This is accessible from the web interface only. Note: There is no way to reset or change your password via InnoApp or SUPPLY.
InnoApp users should go to the InnoVint's desktop app login to reset their password via the forgot password link. SUPPLY only users should reach out to InnoVint Support for assistance.
- On the sign-in page, click on 'Forgot password'
- Type in your login email address and click 'Remind me'
- Check your email (our reset email will come from noreply@innovint.us) & follow the link
- On the Reset password page, type in and confirm your new password. Click 'Reset password'
- All done!