--- title: How to Access the Support Center and Submit a Help Ticket description: To access the Support Center through InnoVint's desktop app, click the question mark icon in the upper right hand corner of your screen. From the question mark, you will be able to access search resul --- [Skip to content](https://support.innovint.us/hc/en-us/how-to-access-the-help-center#main-content) [Submit a help ticket](https://support.innovint.us/hc/en-us/kb-tickets/new?hsLang=en) ![InnoVintSupportCenter - header.png\]](https://support.innovint.us/hs-fs/hubfs/InnoVintSupportCenter%20-%20header.png?width=300&height=22&name=InnoVintSupportCenter%20-%20header.png) Open main navigation Close main navigation - [Submit a help ticket](https://support.innovint.us/hc/en-us/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Center](https://support.innovint.us/hc/en-us?hsLang=en) 2. [New to InnoVint](https://support.innovint.us/hc/en-us/new-to-innovint?hsLang=en) # How to Access the Support Center and Submit a Help Ticket To access the Support Center through InnoVint's desktop app, click the question mark icon in the upper right hand corner of your screen. From the question mark, you will be able to access search results in the Support Center using the text field, open up the Support Center home page in a new tab by clicking on "Go to Support Center", or create a new help ticket by clicking on "Contact support". ![New to InnoVint\_SC\_Help](https://support.innovint.us/hs-fs/hubfs/New%20to%20InnoVint_SC_Help.png?width=374&height=464&name=New%20to%20InnoVint_SC_Help.png)   To create and submit a help ticket for the support team to review, click the "Submit a help ticket" link from the Support homepage. ![How to Access the Support Center and Submit a Help Ticket\_Submit Help Ticket](https://support.innovint.us/hs-fs/hubfs/Knowledge%20Base%20Import/How%20to%20Access%20the%20Support%20Center%20and%20Submit%20a%20Help%20Ticket_Submit%20Help%20Ticket.webp?width=688&height=345&name=How%20to%20Access%20the%20Support%20Center%20and%20Submit%20a%20Help%20Ticket_Submit%20Help%20Ticket.webp)   Fill in all required information and upload any files you think would be helpful. Press **Submit** at the bottom of the page and a Customer Success team member will reach out to assist you. 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[AI](https://support.innovint.us/hc/en-us/make?hsLang=en#ai) - [GROW](https://support.innovint.us/hc/en-us/grow?hsLang=en) - [FINANCE](https://support.innovint.us/hc/en-us/finance?hsLang=en#main-content) - [Getting Started](https://support.innovint.us/hc/en-us/finance?hsLang=en#getting-started) - [Reporting](https://support.innovint.us/hc/en-us/finance?hsLang=en#reporting) - [Guidance & FAQ](https://support.innovint.us/hc/en-us/finance?hsLang=en#guidance-faq) - [Harvest](https://support.innovint.us/hc/en-us/harvest?hsLang=en#main-content) - [Preparing for Harvest](https://support.innovint.us/hc/en-us/harvest?hsLang=en#preparing-for-harvest) - [Vineyard Harvest Reports](https://support.innovint.us/hc/en-us/harvest?hsLang=en#vineyard-harvest-reports) - [Harvest Workflow & Fermentation Tracking](https://support.innovint.us/hc/en-us/harvest?hsLang=en#harvest-workflow-fermentation-tracking) - [Settings & Preferences](https://support.innovint.us/hc/en-us/harvest?hsLang=en#settings-preferences) - 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[Actions in SUPPLY](https://support.innovint.us/hc/en-us/supply?hsLang=en#actions-in-supply) - [Using SUPPLY](https://support.innovint.us/hc/en-us/supply?hsLang=en#using-supply) - [Order Management](https://support.innovint.us/hc/en-us/supply?hsLang=en#order-management) - [InnoApp](https://support.innovint.us/hc/en-us/innoapp?hsLang=en#main-content) - [InnoApp](https://support.innovint.us/hc/en-us/innoapp?hsLang=en#innoapp) - [InnoApp - Work Orders](https://support.innovint.us/hc/en-us/innoapp?hsLang=en#innoapp-work-orders) - [Guidance & FAQs](https://support.innovint.us/hc/en-us/guidance-faqs?hsLang=en#main-content) - [Frequently Asked Questions](https://support.innovint.us/hc/en-us/guidance-faqs?hsLang=en#frequently-asked-questions) - [Specialized Workflows](https://support.innovint.us/hc/en-us/guidance-faqs?hsLang=en#specialized-workflows) - [Best Practices](https://support.innovint.us/hc/en-us/guidance-faqs?hsLang=en#best-practices) - [Templates](https://support.innovint.us/hc/en-us/guidance-faqs?hsLang=en#templates) - 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