InnoVint's Support Center is a great resource for our clients to quickly find answers in the Online Handbook, post questions or feedback in the Community Forum, and engage directly with our support team.
Access to content in InnoVint's Support Center - including our step-by-step guides, articles, and community forum topics - is restricted to users that have registered and are signed in to the Support Center.
This is a separate log in from your InnoVint account, but you are encouraged to use the same email address. Should you need to contact us, this will make it easier for our support team to provide solutions specific to your account.
Why do we think it's important for InnoVint users to register and sign in to our Support Center? Doing so allows InnoVint users to:
- Submit requests in the Support Center without being prompted to provide an email address
- Track their requests in the Support Center
- Comment on articles in the Online Handbook, participate in Community discussions, and more
- Update their user profile and add additional contact information (email addresses and social media accounts)
New to InnoVint's Support Center?
How to register:
- Go to support.innovint.us (hint: you're already here!)
- Click on Sign In in the top right corner
- A pop-up dialog box will appear. Click on Sign up.
- Fill out the form with your first and last name and email address. Check the authentication box.
- Click Sign Up.
- Check your email for a welcome message to verify your email address.
- Click on the link to create a password and login.
Have you submitted a request through the Support Center before?
How to create a password:
- Start at support.innovint.us (hint: you're already here!)
- Click on Sign In in the top right corner
- A pop-up dialog box will appear. Click on Get a password.
- Follow the directions in the pop up window.
Did you forget your password for the Support Center?
How to reset your password:
- Start at support.innovint.us (hint: you're already here!)
- Click on Sign In in the top right corner
- A pop-up dialog box will appear. Click on Forgot my password
- Enter your email address in the pop up window.
- Check your email for a password reset email and follow the instructions.
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