Step 5: Add new users

Do you want to grant access to InnoVint for your cellar crew and winery staff? How about temporarily adding new interns each harvest? Does you winery accountant need the ability to view reports, export files, and download the TTB report?

Account Administrators (Admins) can add, remove, and edit new users and assign one of four different capability levels.

For more detailed information on Capabilities, visit our Support Center overview on User Capabilities.

This article covers:

• How to add new users
• Frequently Asked Questions

How to Add New Users:

1. Click on + Add user to winery

2. Select to add either a New InnoVint user or Existing InnoVint user. Fill in the appropriate information and click Add User in the bottom right corner.

3. The new user will be added to the members list. Notice that Capability defaults to Read Only. Click on the blue pencil at the far right to change capability settings.

4. Select the user capability level and click 'Update member permissions'.

FAQs:

Q. Does InnoVint charge for additional users?

No. InnoVint does not charge additional fees per user. You can add, remove, and edit users at any time. 

Q. How do I set a new password for an existing user?

Passwords remain unchanged for existing users until they are changed from within the platform. If a user has forgotten their password, click on Forgot password on the log in screen to be sent an email with instructions.

Q. What if an existing user already has access to another winery account in InnoVint?

If an existing user has current access to another InnoVint winery account, each winery space can be accessed separately from the same log in. Just click on the winery name in the top left corner to reveal the dropdown with additional winery accounts.

Q. I'm trying to add a new user but I keep getting this error message:

But this person does not currently have access to any other accounts in InnoVint.

Even if a user has their access removed from a winery account, they will remain as 'existing users' in InnoVint's database. Simply add them as an existing user using their email address.